“The Customer is Why You are in Business”  Allen Duke, Mentor & Father.

Those who know me well have probably heard me talk about my father's impact on me and business.   For those of you who haven’t heard the passion I have related to these lessons I learned, here is some context:

My dad was a manufacturer sales representative for furniture companies, selling furniture to furniture stores across multiple states.  My dad was intentional about teaching me business lessons; some of the most memorable lessons were when I would travel with my dad.  As part of these trips, we would visit his customers all across the territory.  I learned so much from these trips and have many fond memories of the time with my dad…

One of the lessons that he continuously reiterated to me was that “The Customer is Why You are in Business.”   Being in business held a ton of weight, partly because my dad didn’t have a base salary; he only made an income if the furniture stores sold his furniture, and it was embedded in his deep-rooted integrity for going the extra mile.

In case you haven’t heard, we are ecstatic to announce that Beth Sumner has joined us as VP of Customer Success.  Beth has deep roots in community banking, technology, and information security.  As part of her role, she will be a facilitator for our customers to maximize the Finosec impact of helping our customers simplify information security and cybersecurity governance.  She will also be a conduit for our customers to give our team feedback on enhancements and improvements we can make to go the extra mile for our customers.  If you are a customer, be on the lookout for a meeting with Beth in the coming weeks, and if you have known Beth for as many years as I have, you know we are truly blessed to have her on the team.

Financial institutions have long viewed user access reviews as a double edged sword. On one hand, regulators require them. They’re a crucial component in managing to least privilege. But they’re a challenge to conduct on a regular schedule. And if you have to rely on legacy technology and outdated manual processes, the frustrations can compound logarithmically.

But you don’t need to be stuck in the past. Help is on the way.

Alpharetta, GA (November 8, 2022) - Finosec announced that the user access reporting process no longer needs to be labor intensive or complicated, thanks to their User Access Reporting solution. The Finosec solution operates smoothly in tandem with financial institutions and supports more than 100 financial systems and has reviewed more than 11 million user permissions.

The practice of user access reporting within financial institutions has historically been an arduous process that relies on archaic technology and is both time and labor intensive. While generating multiple user access reports per year would be ideal, many financial institutions, through no fault of their own, often find they can only produce the bare minimum amount of reporting required annually. But as cyber risks continue to grow and the regulatory requirements continue to increase, it is vital that financial institutions can quickly and easily produce these reports, and with increased frequency. 

We are excited to be one of the three finalists for the #fintechsouth innovation challenge! To learn more click here!